State-wide OhioLINK delivery delays

We are still experiencing longer than usual wait times
for requests for items through the OhioLINK and SearchOhio services
(but things are improving!) 

The State Library of Ohio, which manages and coordinates the distribution of materials around the state, recently switched delivery vendors. The new delivery service supplier, STAT Courier Service, Inc., is working through a backlog of delivery items that has affected all OhioLINK member libraries in Ohio, including the Michael Schwartz Library.  We have been assured that the State Library of Ohio, OhioLINK, and STAT Courier Service are doing everything they can to resolve this issue as quickly as possible.   
 

FREQUENTLY ASKED QUESTIONS

How long will I have to wait? 

We're not back to our usual 3-5 days, but we're seeing deliveries within a week or two. We have been assured that the State Library of Ohio and STAT Courier Service are doing everything they can to resolve this issue as fast as possible. 

What are my other options while I wait? 

If you need help finding alternate formats of your materials, please reach out to us and we'll do our best to help.  Ask your personal librarian!  You may also place a request for your materials through Interlibrary Loan. Interlibrary Loan locates materials outside the state of Ohio and ships via post, or electronically when available. Visit Interlibrary Loan Service 

Who can I contact about this issue? 

You may email us at library.userservices@csuohio.edu with your comments or concerns. We will share them with the State Library of Ohio. The Michael Schwartz Library is asking for your patience and understanding during this transition. 

We know how important the library is to you, and we apologize for any inconvenience this delivery issue has caused you. 

If you need help finding alternate formats of your materials, please reach out to us and we'll do our best to help.

ASK YOUR PERSONAL LIBRARIAN